top of page

Privacy Policy 

This document describes the privacy policy of the company Truebrands with tax identification number 516230840, headquartered in

Largo da Feira, Arcos de Valdevez, 4970-786 Viana do Castelo, Portugal, and intends, in accordance with EU Regulation 2016/680, to communicate to the holders of personal data that the company processes, processed or may process, as well as the community in general, its personal data processing practices.


How we collect your personal data
The following types of personal information may be collected, stored and used:
1. Information about your computer, including your IP address, geographic location
location, browser type and version and operating system
2. Information about your visits to and use of this website, including the
referral source, duration of visit, page views and site navigation paths.
3. Information you enter when you register on our site, such as
your email site.
4. Information you enter when you create a profile on our site. Per
e.g. your name, profile pictures, gender, birthday, relationship
status, interests and hobbies, educational and employment details
Details.
5. Information you enter to configure your email signature
and/or newsletters.
6. Information generated when using our website, including when,
how often and under what circumstances do you use it.
7. Information relating to anything you buy, services you use or
transaction you make through our website, which includes your name,
address, phone number, email address and credit card details.
8. Information you post on our website with the intent to publish
this on the internet.
9. Any other personal information you submit to us.

 

Using personal information
Personal information submitted to us through our website will be used for the
purposes specified in this policy or on the relevant pages of the website. We can
use your personal information for the following:
1. Administering our website and business
2. Customizing our website for you
3. Allowing the use of the services available on our website
4. Shipping of goods purchased through our website
5. Provision of services purchased through our website
6. Sending statements, invoices and payment reminders to you and
collecting payments from you.
7. Sending commercial marketing communications
8. Sending you email notifications that you specifically requested.
9. Sending you our email newsletter if you have subscribed (you can
cancel at any time).
10.Send you marketing communications related to our business or the
third-party businesses that we think may be of interest to you.
11. Provide statistical information about our users to third parties.
12. Dealing with inquiries and complaints made by or about you relating to
Our site
13.Keep our website secure and prevent fraud.
14. Verify compliance with the terms and conditions governing the use of
Our site.
15. Other Uses.


If you submit personal information for publication on our website, we will publish
and otherwise use this information in accordance with the license you grant to us.
Your privacy settings may be used to limit the publication of your information on our
website and can be adjusted using privacy controls on the website.
We will not, without your express consent, provide your personal information to
any third party for your direct marketing or any other third party.

 

Disclosure of personal information
We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers or subcontractors as reasonably
necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our
companies (this means our subsidiaries, our ultimate holding company and all of its
subsidiaries) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
1. to the extent that we are required to do so by law;
2. in connection with any ongoing or prospective legal proceedings;
3. to establish, exercise or defend our legal rights (including providing
information to third parties for fraud prevention and reduction
credit risk);
4. to the purchaser (or potential purchaser) of any business or asset that we
are (or are thinking about) selling; and
5. to any person whom we reasonably believe may have recourse to a court or other
competent authority for disclosure of such personal information when, in our
reasonable opinion, such court or authority would be reasonably likely to
request the disclosure of this personal information.
Except as provided in this policy, we will not provide your personal information to
the 3rd.

International data transfers
1. The information we collect may be stored, processed and transferred
between any of the countries in which we operate, in order to allow us to
use the information in accordance with this policy.
2. The information we collect may be transferred to the following countries
that do not have data protection laws equivalent to those in force in
European Economic Area: United States of America.
3. Personal information that you post on our website or submit to
publication on our website may be available, via the internet, throughout the
world. We cannot prevent the use or misuse of such information by third parties.
4. You expressly consent to the transfers of personal information described in
this Section F.

 

Retention of personal information
1. This Section G sets out our data retention policies and procedures, which are
designed to help ensure that we meet our legal obligations in relation to
the retention and deletion of personal information.
2. Personal information that we process for any purpose or purposes must not
be kept longer than necessary for that purpose or for those purposes.
3. Without prejudice to Article G-2, we will normally delete personal data that fall within
within the categories below. 
4. Notwithstanding the other provisions of this Section G, we will retain
documents (including electronic documents) containing personal data:
one. to the extent that we are required to do so by law;
B. if we believe that the documents may be relevant to any
prospective lawsuits; and
ç. to establish, exercise or defend our legal rights (including
provide information to third parties for fraud prevention purposes
and credit risk reduction).

 

Security of your personal information
1. We will take reasonable technical and organizational precautions to avoid
the loss, misuse or alteration of your personal information.
2. We will store all personal information you provide in our insurance
servers (protected by password and firewall).
3. All electronic financial transactions carried out through our website will be
protected by encryption technology.
4. You acknowledge that the transmission of information over the Internet is
inherently insecure, and we cannot guarantee the security of data sent
the Internet.
5. You are responsible for maintaining the password you use to access our
confidential website; we will not ask for your password (except when
you log in to our website).

 

Changes
We may update this policy from time to time by posting a new version on our
location on the Internet. You should check this page occasionally to ensure you understand any
changes to this policy. We may notify you of changes to this policy by email or
through the private messaging system on our website.

 

Your rights
You may instruct us to provide any personal information we hold about you.
you; the provision of such information will be subject to the following:
1. payment of a fee if applicable.
2. the provision of appropriate proof of your identity for this purpose, we will generally accept a photocopy
of your passport authenticated by a notary plus an original copy of an electricity bill
showing your current address.
We may retain personal information that you request to the extent permitted by law.
You can instruct us at any time not to process your personal information for marketing purposes.
In practice, you will generally expressly agree in advance to the use of your
personal information for marketing purposes, or we will provide you with a
opportunity to opt out of using your personal information for marketing purposes.

 

Third party websites
Our website includes hyperlinks and details from third party websites. we have not
control and are not responsible for the privacy policies and practices of third parties.

 

Updating information
Please let us know if the personal information we hold about you needs to be
corrected or updated.

 

Cookies
Our website uses cookies. A cookie is a file that contains an identifier (a string of
letters and numbers) that is sent by a web server to a web browser and is stored
by the browser. The identifier is then sent back to the server each time the browser
requests a page from the server. Cookies can be “persistent” cookies or
“session” cookies: A persistent cookie will be stored by a web browser and
remain valid until the defined expiration date, unless deleted by the user before expiration
date; a session cookie, on the other hand, will expire at the end of the user's session,
when the web browser is closed. Cookies do not normally contain any information
that personally identifies a user, but the personal information we store about you
may be linked to information stored and obtained from cookies. {SELECT
ACCURATE PHRASE We only use session cookies / only persistent cookies / both
session and persistent cookies on our website.}
1. The names of the cookies we use on our website and the purposes for which
in which they are used are described below:
one. we use Google Analytics and Adwords on our website to recognize a
computer when a user: visits the site/follows users as they browse the
website / allow the use of a shopping cart on the website / improve the
website usability / analyze website usage / administer the
website / prevent fraud and improve website security /
customize the site for each user/target advertisements that may
be of particular interest to specific users / describe purpose(s)};
2. Most browsers allow you to refuse to accept cookies, for example:
one. in Internet Explorer (version 10) you can block cookies using the
cookie handling override settings available by clicking "Tools",
“Internet Options”, “Privacy” and then “Advanced”;
B. in Firefox (version 24), you can block all cookies by clicking on “Tools”,
"Options", "Privacy", selecting "Use custom settings for history" under
the drop-down menu and unchecking “Accept cookies from websites”; and
ç. in Chrome (version 29), you can block all cookies by going to the
menu “Custom and Control” and clicking on “Settings”, “Show
advanced settings" and "Content settings" and then selecting "Block
sites to set any data” under the heading “Cookies”.
Blocking all cookies will have a negative impact on the usability of many
websites. If you block cookies, you will not be able to use all the features on our website.
location on the Internet.
3. You can delete cookies already stored on your computer—for example:
one. in Internet Explorer (version 10) you must manually delete the cookie
files (you can find instructions for doing this
at http://support.microsoft.com/kb/278835 );
B. in Firefox (version 24), you can delete cookies by clicking on “Tools”,
"Options" and "Privacy", then select "Use custom settings to
history" by clicking "Show cookies" and then clicking "Remove all
Cookies"; and
ç. in Chrome (version 29), you can delete all cookies by going to the
menu “Custom and Control” and clicking on “Settings”, “Show
advanced settings" and "Clear browsing data", then selecting
“Delete cookies and other data from websites and plug-ins” before clicking “Clear
Navigation data."
4. Deleting cookies will have a negative impact on the usability of many
websites.

RAL

In the event of a dispute, the consumer may resort to the following ADR entity: CIAB |  ciab.viana@cm-viana-castelo.pt  | Av. Rocha Paris, 103 | 4900-394 Viana do Castelo | More information at  www.ciab.pt

 


 

bottom of page